FREQUENTLY ASKED QUESTIONS
What is Mountaineer?
Mountaineer is an on-demand, app-based shuttle service available to residents and guests of Olympic Valley and Alpine Meadows that began in December 2018. The service is offered seasonally in the winter and is available at no cost to riders and provides transportation within Olympic Valley and within Alpine Meadows.
When does Mountaineer operate?
Mountaineer operates in the winter season, typically from mid-December to mid-April. Mountaineer's operating schedule vary from winter to winter somewhat and the schedule is announced in October. Click for current operating schedule.
How do I use Mountaineer?
Download the free Mountaineer app and use it to request a ride from any Olympic Valley or Alpine Meadows location. After a short wait indicated in the app, a dog-friendly, 10-person, 4WD sprinter-type vans equipped with ski & snowboard racks will pick you up. Please have your party ready at curbside. If you originated your ride in Olympic Valley, Mountaineer will drop you at your requested Olympic Valley destination and if you originated your ride in Alpine Meadows, Mountaineer will drop you at your requested Alpine Meadows destination.
How much does Mountaineer cost?
Mountaineer is free to riders. Mountaineer driver tipping is completely optional and can be paid through the app or with cash.
Where will Mountaineer take me?
Mountaineer will transport you from wherever you are in Olympic Valley to wherever you want to go within Olympic Valley and Mountaineer will transport you from wherever you are in Alpine Meadows to wherever you want to go within Alpine Meadows.
What if I want to be transported between Olympic Valley and Alpine Meadows?
Beginning in winter 2022-23, Palisades Tahoe's Base to Base gondola will transport you between the two base areas 9am to 4pm, when both are open for winter operations, wind/weather permitting. Details at Palisades Tahoe Getting Around.
What if I want to get to other North Lake Tahoe/Truckee locations without a car?
Use Tahoe Area Regional Transportation (TART) for free bus service to Truckee and North Lake Tahoe destinations and connect to it using Mountaineer. Download the TART Connect App for free, on-demand service from Olympic Valley to Tahoe City Friday & Saturday evenings/nights and once in Tahoe City use the TART Connect app for on-demand or bus transportation to get to additional North Lake Tahoe and Truckee locations.
Will Mountaineer go directly to my destination or will it stop to pick up other people?
The Mountaineer vans fit up to 10 people including the driver. Passengers should expect to ride share with others.
What are Mountaineer's Health & Safety Protocols?
How many Mountaineer vehicles will be in service?
Ten vehicles in total will be in service during the operating season, each with seating for 9 passengers. One vehicle is ADA friendly, and all vehicles are dog-friendly.
Can I bring my skis or snowboard on Mountaineer?
Yes. Mountaineer vehicles are equipped with ski & snowboard racks.
Is the Mountaineer ADA vehicle specific to Olympic Valley?
No. The ADA vehicle can be summoned from Olympic Valley or Alpine Meadows.